My D:/ drive went missing nitro 5

93greeny · January 11

After updating intel rapid storage technology my D drive dissapear i cannot do anything i search it,not there,look up tutorial, still does not work.I am using my nitro 5 right now but is there any way to help me to get my D drive back.

JackE · February 9

Looks like it was a RAID drive. What a waste. Jack E/NJ

egydiocoelho · February 9

Great! Me and colleague JackE help you! Accept my answer and colleague JackE to put the topic as resolved and so that other users can see the solution!

JackE · January 11

What problem were you having with the previous irst version? Jack E/NJ

93greeny · January 12

idk but maybe 15.9.0.1015 and than updated to 16.8.0.1000

93greeny · January 12

ok um it was fine for 15.9.0.1015 i think but the new version made it dissapear and idk how to get it back

JackE · January 12

Did you get the update from the Intel or ACER site? If Intel generic version, go here to try the ACER-flavored version https://www.acer.com/ac/en/US/content/drivers Jack E/NJ

93greeny · January 12

so i install the prefered version for my com but after i install it,but
it still not there

JackE · January 12

Please post exact link that you used to download. Jack E/NJ

93greeny · January 12

my com is the NITRO AN515-52

93greeny · January 12

here is where i got it

Image: https://us.v-cdn.net/6029997/uploads/editor/1e/alkanug040ia.png

JackE · January 12

Uninstall the driver. Don't try to manually re-install anything. Reboot. Let Windows auto detect and re-install the driver it wants. Jack E/NJ

93greeny · January 12

wait so uninstall which driver? the want i just installed or another one

JackE · January 12

Do you have more than one irst driver installed on there right now? Uninstall all the irst drivers. Jack E/NJ

93greeny · January 13

i first delete the old one and intall that one but still nothing

JackE · January 13

>>>i first delete the old one and intall that one but still nothing>>>

Delete old one again. Do NOT try to install it or anything else again. Then only reboot Windows. Jack E/NJ

93greeny · January 13

ok i will do that that but what u mean but reboot windows just restarting oh something esle

JackE · January 13

(1) Delete old IRST driver.
(2) Do NOT install any IRST driver
(3) Reboot Windows

Jack E/NJ

93greeny · January 14

1 is done and so is 2 but 3 is not i think i reboot that mean i restarted my computer but it still not there it is hiding or something

JackE · January 14

(1) Turn machine off
(2) Turn machine on and immediately start tapping the F2 key to enter the BIOS menu.
(3) Do you see D drive listed in the Information Tab? It should be listed as HDD1.

Jack E/NJ