My D:/ drive went missing nitro 5

93greeny · January 2019

After updating intel rapid storage technology my D drive dissapear i cannot do anything i search it,not there,look up tutorial, still does not work.I am using my nitro 5 right now but is there any way to help me to get my D drive back.

JackE · February 2019

Looks like it was a RAID drive. What a waste. Jack E/NJ

egydiocoelho · February 2019

Great! Me and colleague JackE help you! Accept my answer and colleague JackE to put the topic as resolved and so that other users can see the solution!

JackE · January 2019

What problem were you having with the previous irst version? Jack E/NJ

93greeny · January 2019

idk but maybe 15.9.0.1015 and than updated to 16.8.0.1000

93greeny · January 2019

ok um it was fine for 15.9.0.1015 i think but the new version made it dissapear and idk how to get it back

JackE · January 2019

Did you get the update from the Intel or ACER site? If Intel generic version, go here to try the ACER-flavored version https://www.acer.com/ac/en/US/content/drivers Jack E/NJ

93greeny · January 2019

so i install the prefered version for my com but after i install it,but
it still not there

JackE · January 2019

Please post exact link that you used to download. Jack E/NJ

93greeny · January 2019

my com is the NITRO AN515-52

93greeny · January 2019

here is where i got it

Image: https://us.v-cdn.net/6029997/uploads/editor/1e/alkanug040ia.png

JackE · January 2019

Uninstall the driver. Don't try to manually re-install anything. Reboot. Let Windows auto detect and re-install the driver it wants. Jack E/NJ

93greeny · January 2019

wait so uninstall which driver? the want i just installed or another one

JackE · January 2019

Do you have more than one irst driver installed on there right now? Uninstall all the irst drivers. Jack E/NJ

93greeny · January 2019

i first delete the old one and intall that one but still nothing

JackE · January 2019

>>>i first delete the old one and intall that one but still nothing>>>

Delete old one again. Do NOT try to install it or anything else again. Then only reboot Windows. Jack E/NJ

93greeny · January 2019

ok i will do that that but what u mean but reboot windows just restarting oh something esle

JackE · January 2019

(1) Delete old IRST driver.
(2) Do NOT install any IRST driver
(3) Reboot Windows

Jack E/NJ

93greeny · January 2019

1 is done and so is 2 but 3 is not i think i reboot that mean i restarted my computer but it still not there it is hiding or something

JackE · January 2019

(1) Turn machine off
(2) Turn machine on and immediately start tapping the F2 key to enter the BIOS menu.
(3) Do you see D drive listed in the Information Tab? It should be listed as HDD1.

Jack E/NJ