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Acer Aspire S7-191 randomly shutting down
Dahmane
Member Posts: 3 New User
Hello,
Lately, my Acer Aspire S7-191 has been behaving rather strangely : A couple of months ago, and for no particular reason, it decided not to turn on when openning the lid. I tried everything from tightening the small screw at the rear of the unit (which is known to cause this kind of problem when it gets loose..) to performing battery resets.
After each battery reset, the laptop would boot to the Acer logo for a few seconds (~3-4 seconds) only to immediately shut down...
It's been sitting like this for the last couple of months since I did not have enough time to take care of this properly...
Anyway, a couple of days ago, I decided to give it another ago. Only this time, I decided to tighten all of the rear panel screws and perform another battery reset. For some reason, my laptop decided to boot just fine. I even got to log in to Windows and use it for about an hour or so (with the power cable plugged in ofc). I was so happy to be able to use my computer...until it shut down suddenly again. Thing is, if I let sit for an hour or so, it will turn on again but randomly shut down after some time (sometimes after 30 mins, sometimes after an hour and a half...)
Now I'm kind of clueless about what I should be doing next.
What do you think is the problem with my laptop ?
I'm sorry if this issue has already been adressed before, but I can't seem to find any suitable answer to my problem.
Thank you for taking your time answering me.
My Laptop :
Acer Aspire s7-191-33214G12ass
Intel Core i3-3217U 1.8 GHz, 4GB DDR3, 128GB SSD, Intel HD Graphics 4000
Intel Core i3-3217U 1.8 GHz, 4GB DDR3, 128GB SSD, Intel HD Graphics 4000
Windows 10 home 64 bits
Ps : I did notice, when tightening the screws in the back, that the top left one (near the hinge) will not tighten and just keep spinning (but I don't know if it's related to my problem)
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Comments
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K! Try resetting the battery again this way:a) Unplug the notebook from the electrical outlet and press this button for five seconds:
a.1) Leave the notebook off for five minutes and test!b) If the above procedure does not work, check if there are any buttons similar to those on the motherboard:
These buttons may interfere with the operation of the notebook if they are not properly pressed!Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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egydiocoelho
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Thanks for your time ! I will try to remove the back panel to find these
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It is important to know if your notebook is still under warranty!Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
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egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
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@Dahmanepower drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart
Click on 'Yes' if the comment answers your question!Click on 'Yes' if the comment answers your question!0 -
egydiocoelho said:It is important to know if your notebook is still under warranty!No it's 4.5 years old
I just did that and after saving the bios settings and booting to windows it shut down again...Jack22 said:@Dahmanepower drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart
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@Dahmane
Try to do Reset, but by doing factory reset it will wipe all data. Even after doing a reset if the unit shuts down than it might something related to Hardware. Than you need to call Acer tech support
http://www.acer.com/worldwide/support/
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