Laptop dont work

Midy
Midy Member Posts: 3 New User
edited August 2023 in 2018 Archives
Hello i have problem with my laptop ACER Aspire 3810t. Turn on button dont work but when i put out battery and then put in battery laptop turn on and after 2 second turn off. Or if put out battery and plug charger laptop turn on and after 2 second turn off. 

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    I have seen this before and I think the battery completely dead. Your only option now to use the laptop is to remove the battery and use it with a charger only.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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    Click on 'Yes' if the comment answers your question!

  • Midy
    Midy Member Posts: 3 New User
    But when i put out battery a plug charger laptop turn on only for 2 second a then again turn off. Power button still not working 
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Then the battery seems not be the problem. Try disconnecting the RAM, then clean the contacts with dry cloth and connect it back to the laptop.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Midy
    Midy Member Posts: 3 New User
    I try disconect RAM and turn on laptop puting battery in then laptop turn on and didnt shut down but only black screen. And try clean it but when i plug RAM back still same problem turn on and after 2 second turn down.😀
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    So if you turn on the laptop without the RAM it turns on with a black screen. How many RAM modules are installed in the laptop, one or two?

    If there are 2 try installing one of them to see if the laptop will turn on, then if it doesn't try with the other one.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!