Helios300 thermal throttling

mrooizo
mrooizo Member Posts: 9 New User
edited November 2023 in 2018 Archives
Hi. I have problems with thermal throttling after playing games for 1 hour even at max fan speed. I tried undervolting but on - 0.100 after playing a while laptop restarts and i dont know what to do. G3-572

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    The GPU temperature is fine.

    89-95C - is that when the CPU is undervolted or on stock voltages? If the system restarts at -100mV that means it needs more voltage, so you can try with -95mV or -90mV(not all CPUs can undervolt the same).
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Have you optimized windows if not do so and also repaste


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • mrooizo
    mrooizo Member Posts: 9 New User
    Im gonna try to optimizie and see if it gonna Do something better
  • mrooizo
    mrooizo Member Posts: 9 New User
    edited December 2018
    I optimized it but that still happends. And i dont want to void warranty but the Main problem is that i bought it in UE and im not in UE so i guess i need to repaste it
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    What are the GPU and CPU temperatures?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • mrooizo
    mrooizo Member Posts: 9 New User
    On max fans its most cpu 89-95 and GPU is normall on 45-69
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    The GPU temperature is fine.

    89-95C - is that when the CPU is undervolted or on stock voltages? If the system restarts at -100mV that means it needs more voltage, so you can try with -95mV or -90mV(not all CPUs can undervolt the same).
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • mrooizo
    mrooizo Member Posts: 9 New User
    Its Stock. I tried - 90 it didint crush but I didint see any difference. Im gonna try one more time maybe new Windows updates changed it
  • mrooizo
    mrooizo Member Posts: 9 New User
    And is it better to use xtu or throttlestop? 
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    I personally use throttlestop.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Alexscended
    Alexscended Member Posts: 9

    Tinkerer
    mrooizo said:
    Hi. I have problems with thermal throttling after playing games for 1 hour even at max fan speed. I tried undervolting but on - 0.100 after playing a while laptop restarts and i dont know what to do. G3-572
    I did a repaste with Arctic MX-4 thermal paste. My temps dropped down bij 15 degrees centrigrade. I can really recommend this.
  • mrooizo
    mrooizo Member Posts: 9 New User
    I think under volt worked i need to test it on games like gta and other
  • mrooizo
    mrooizo Member Posts: 9 New User
    Thanks undervolt worked:) 
  • mrooizo
    mrooizo Member Posts: 9 New User
    What i used- throttlestop beacuse xtu wasnt working 
  • LifeCrew
    LifeCrew Member Posts: 2 New User
    Hi, mrooizo. Have the same problem. Want to ask you, what value did you wrote for the cpu undervolt?

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