Spin 3 N16P9 turns on and off

ErChivoMee
ErChivoMee Member Posts: 2 New User
edited November 2023 in 2018 Archives
Good afternoon to this distinguished community, I have a problem with my Acer Spin 3 laptop and I wanted to share it with you to see if anyone could help me solve it;

Acer Spin 3 Model: N16P9

the laptop worked normally until I had to travel, after a day of travel when I arrived I found that it does not turn on and when I connect the charger the power LED 
and the keypad light up for a second and it turns off and stays that way, I tried the battery reset hole and nothing, can someone please give me a hand? thanks!

Answers

  • Jack22
    Jack22 ACE Posts: 4,178 Pathfinder
    @ErChivoMee
    Try the power drain again please
    1. Unplug AC power adapter. Make sure all the lights off on the unit. If the lights are on press and hold the power button until all lights goes off.
    2. Locate the battery reset pinhole on the bottom of the computer. Make sure you get a click sound when you press and hole the paper clip in the pin hole
    3. Insert a small paperclip in the battery reset pinhole. Hold the reset button for 40 seconds.
    4. Let the computer sit for 5 minutes with no power.
    5. Connect the AC adapter and power on the system
    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • ErChivoMee
    ErChivoMee Member Posts: 2 New User
    Jack22 said:
    @ErChivoMee
    Try the power drain again please
    1. Unplug AC power adapter. Make sure all the lights off on the unit. If the lights are on press and hold the power button until all lights goes off.
    2. Locate the battery reset pinhole on the bottom of the computer. Make sure you get a click sound when you press and hole the paper clip in the pin hole
    3. Insert a small paperclip in the battery reset pinhole. Hold the reset button for 40 seconds.
    4. Let the computer sit for 5 minutes with no power.
    5. Connect the AC adapter and power on the system
    Click on 'Yes' if the comment answers your question!
    Hi! thanks for answering back, the problem is that when I plug the ac adapter Its starts and shutsdown rigth away, the power led blinks the fan cooler blinks also the keyboard, already done the pinhole reset and its still the same
  • Jack22
    Jack22 ACE Posts: 4,178 Pathfinder
    @ErChivoMee
    I would request you to check the ac adapter with another laptop. Or try to check your laptop with a different ac adapter and see and reply back.
    Click on 'Yes' if the comment answers your question!

    Click on 'Yes' if the comment answers your question!