Ethernet Problem PREDATOR G3-572

theprofessor
theprofessor Member Posts: 6

Tinkerer

edited November 2023 in 2018 Archives
Hello,
Excuse me for my english level.
I just had a new Predator, the LAN card is running at 10 Mbit/s, so it should run at 1000 Mbit/s.
My cables and my Ethernet switch are good because I use them with others
computer.

I have installed the Ethernet driver available on the ACER website.
I check the properties of the card on auto-negotiation.
I tried with the properties of the Ethernet card on 1000 Mbit/s but the speed remains at 10 Mbit/s.

Despite all my tests, the Ethernet card still works at 10  Mbit/s.

Thank you in advance for your help

Regards


Answers

  • Lanner_Falcon
    Lanner_Falcon Member Posts: 54 Devotee WiFi Icon
    Hi @theprofessor

    Just in case, check if the device is stuck in "energy efficient mode". 
    You can check in BIOS to disable this option. 

    Do let us know if it didnt work, so we might suggest other troubleshooting steps. 
  • theprofessor
    theprofessor Member Posts: 6

    Tinkerer

    Hi,
    I have checked in Windows 10 all Energy Saver options, everything is on maximum performance.
    I did not find in the BIOS options for ethernet card or energy efficient mode

    Regards
  • theprofessor
    theprofessor Member Posts: 6

    Tinkerer

    revival!
    Thanks