Acer E5 476G so slow

Qimaeilllo
Qimaeilllo Member Posts: 2 New User
edited August 2023 in 2018 Archives
Hi I just bought a brand new laptop. When I opened it the first time out of the box, it's so slow. Even when opening my browser, it's so lag. I'm not sure what to do. I'm start to get annoyed and frustrated. I don't have anything installed on my computer as of the moment. I feel like I couldn't do anything with this kind of laptop. I also deleted unnecessary startup programs. Its been 3 days now and I'm still having the same issues.

Answers

  • Jack22
    Jack22 ACE Posts: 4,171 Pathfinder
    @Qimaeilllo
    Try to run the windows update.
    Goto settings>update and security and click check for updates. After the updates get over check you unit.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Qimaeilllo
    Qimaeilllo Member Posts: 2 New User
    Jack22 said:
    @Qimaeilllo
    Try to run the windows update.
    Goto settings>update and security and click check for updates. After the updates get over check you unit.

    Click on 'Yes' if the comment answers your question!
    My device is already up to date. Still the same.
  • Jack22
    Jack22 ACE Posts: 4,171 Pathfinder
    @Qimaeilllo
    Than i guess you need to do factory reset. But if you going to do it than all your data will be erased on the unit. 
    1. Navigate to Settings. ...
    2. Select "Update & security"
    3. Click Recovery in the left pane. ...
    4. Click Get started under Reset this PC.
    5. Click  "Remove everything," 
    6. Than click reset this . wait untill the reset process complete till 100%.
    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Noahjose
    Noahjose Member Posts: 17 Troubleshooter
    Try to do a factory reset. if that doesn't work then you might want to install linux or return it to the store.