My Aspire V 15 Nitro recently kept restarting by itself saying : "windows ran into a problem..."

Charmaine
Charmaine Member Posts: 2 New User
edited August 2023 in 2018 Archives
My Aspire V 15 Nitro recently kept restarting by itself saying : "windows ran into a  problem..." in a blue screen with a QR code below, why is this so? Please help.

Answers

  • Noahjose
    Noahjose Member Posts: 17 Troubleshooter
    edited December 2018
    have you read the bsod(blue screen of death)? what stop code does it give you? (like critical_process_died, etc) read the stop code and search for it online. it might also be a hard drive that is failing, specially if you have corrupted files or files that won't open or with the wrong filenames or filename extensions.
  • Charmaine
    Charmaine Member Posts: 2 New User
    The thing is the blue screen only appears less than 2 seconds, before I could even read it, it disappeared