desktop unavailable aspireES14

subisubisubi
subisubisubi Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hi!..I am using acer aspireES14 laptop.. it told that you are about to sign out and gave me only one option which ok.. after clicking ok it started restarting then started updating, when the update was nearing 45% I turned off the pc..


When I turned on the PC it says "DESKTOP IS UNAVAILABLE " it shows me only the recycle bin that can't be opened.. laptop is not functioning. totally blank and black.. 

Pls do the needful

Best Answer

  • JackE
    JackE ACE Posts: 45,196 Trailblazer
    Answer ✓
    Press and hold the power button for about 5seconds or till the machine completely shuts off. Then turn it back on again and immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appear as in the video below. Follow directions to either reset the machine to a factory fresh state or refresh/repair it while trying to save your personal files. Jack E/NJ

    https://www.youtube.com/watch?v=cpzLJRAZldA

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 45,196 Trailblazer
    Answer ✓
    Press and hold the power button for about 5seconds or till the machine completely shuts off. Then turn it back on again and immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appear as in the video below. Follow directions to either reset the machine to a factory fresh state or refresh/repair it while trying to save your personal files. Jack E/NJ

    https://www.youtube.com/watch?v=cpzLJRAZldA

    Jack E/NJ

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