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Suddenly Laptop Off while Using and Headphones jack is unable to respond
Sridharan
Member Posts: 2 New User
I have ACER NITRO5 Laptop.
1. I am facing some power issues for a week its good while plugin the charger but it suddenly OFF when some little movements of me... while working
I have called your customer executive today and they guided me to reset the battery and use ... after resetting the battery i have charged it to 100% still im facing the same issue
2. For a week iam facing the Headphone problem : i.e I'm hearing only in the speakers not in the earphones after plugged in. ( 3 kinds of earphones checked) i have checked everything and also installed/ updated the Audio drivers which is available in Acer website. ( Earphones worked correctly on the other laptops)
please do the needful
Very disturbing to work...
1. I am facing some power issues for a week its good while plugin the charger but it suddenly OFF when some little movements of me... while working
I have called your customer executive today and they guided me to reset the battery and use ... after resetting the battery i have charged it to 100% still im facing the same issue
2. For a week iam facing the Headphone problem : i.e I'm hearing only in the speakers not in the earphones after plugged in. ( 3 kinds of earphones checked) i have checked everything and also installed/ updated the Audio drivers which is available in Acer website. ( Earphones worked correctly on the other laptops)
please do the needful
Very disturbing to work...
0
Best Answer
-
christy1
Member Posts: 1,620 Community Aficionado 
Hi @Sridharan ,
It looks like hardware issue on the unit. you need to check with local tech for a service. Is the unit under the warranty? if so contact acer and send it for a repair.
Accept if its Helpful.
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It looks like hardware issue on the unit. you need to check with local tech for a service. Is the unit under the warranty? if so contact acer and send it for a repair.
yes, it is under Warranty ill contact acer. and ged rid of this problem