Can't seem to find that Get Out of Jail Card to fix a working but NOT USABLE Acer One 10 S1002

GMtheGM
GMtheGM Member Posts: 3 New User
edited March 4 in 2018 Archives
At my urging, my elderly next door neighbour bought an Acer One 10 two summers ago. The price was right. The size and weight were right and he was quite pleased. I then told him to go to Ninite and download an updater for the programs I had placed on his computer. I hear you tsk, tsk, tsking away. (he needed to add one program I hadn't thought to include in the original downloader. I THOUGHT he'd watched me enough to build one of his own. I was VERY WRONG because he checked off EVERY SINGLE checkmark for the listed Ninite options) He ran his downloader to INSTALL EVERY NINITE PROGRAM. He soon ran out of space and the machine ground to a halt. He then put the computer away for a year, ashamed to tell what he'd done. Ignorance WAS bliss.

Okay, I thought, he doesn't HAVE any files on the system that would be important to lose to a factory reset. Just do that and the problem will be solved. That can't work. EVEN if I break into the safe-mode screen via START-LOUDER, all functions fail for a lack of space. I went into Command-line mode and tried some cleaning out that way. My DOS is a BIT rusty. But I was just spitting into the win in terms of freeing space. And getting to the BIOS via START, Ctrl-Alt-Delete twice, F2 twice proved ... less than useful. (and by the way, the method to ACCESS the BIOS remains truly aggravating. And an Easter Egg that smells. These things should be a LOT easier, especially if Acer showed the BIOS as it was loading. But the BIOS was locked on the first page and I could toggle between the date and time with the sound level rocker beside the power on button, but NOTHING ELSE worked because I couldn't make use of the keyboard. So I couldn't prioritize a USB stick with the Win10 Fall Creator ISO on it. 

The system DOES boot (in fact it updated itself while I was watching today). I get to the LOCKED screensaver that has an aggravating Englishman voice reading the screen. When I try to power off, the screen flips up half-way, with a different picture, this of rocks, and an instruction to slide to finish the process. Oh, and the grating voice is back to read it (and the cancel when I randomly ciick on the bottom half of the screen). This computer has been reduced to an aggravating paperweight, all because my instructions to my friend were not specific enough. He's a MAC user and can be excused for screwing up ... although not for being a MAC user.

The BIOS is 1.10 on an 2013 Intel Atom Z3735F @ 1.33GHz with a total of 2048MB of DDR3L RAM. The Intel driver is 7.2.1007 and it's a ONE S1002. 

Any ideas? My W10FC2017 is NTFS by the way. I'm guessing THAT's a problem too. 

Anybody out there think they can bail me out? Thanks in advance.

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Well two thoughts:

    First: can you get to the System Repair via either alt-F10 on boot or three aborted boots (hold the power button down when the Acer splash scream appears) - on third the "automatic repair should start". There is a command line option.

    Second: remove the drive and mount as a slave in a desktop (or in a USB carrier) then clean it out. Deleting hiberfil.sys should gain you a couple of GB that it won't try to put in the recycle bin.


  • GMtheGM
    GMtheGM Member Posts: 3 New User
    padgett said:

    Well two thoughts:

    First: can you get to the System Repair via either alt-F10 on boot or three aborted boots (hold the power button down when the Acer splash scream appears) - on third the "automatic repair should start". There is a command line option.

    Second: remove the drive and mount as a slave in a desktop (or in a USB carrier) then clean it out. Deleting hiberfil.sys should gain you a couple of GB that it won't try to put in the recycle bin.


    I'll give this a try. HAVE to admit that this seems like the gazillionth 'secret sauce' set of secret passcodes for this machine. It doesn't encourage me that there's a 'three aborted boots' ANYTHING, let alone the new one, Alt-F10. The hardware solution is obviously a way to go ... except I'm not a hardware guy. Might try and see if my HW guy can fit me in for this frivolous wastage of everybody's time. Cheaper to buy something NOT ACER to replace it. Frankly, I'm not impressed with the amount of time wasted by this. Like I said, at some point pulling a replacement cost out of my pocket MIGHT be cheaper AND it would let me sit back and enjoy March Madness. THANKS for taking the time to respond to my bleat. GM
  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    edited March 2018

    Alt-F10 is the other way to get to the BIOS level "automatic repair". BTW you can go to https://www.acer.com/ac/en/US/content/support-product/6142?b=1 and download the manual for the S1002. Tapping F2 (page 38) before the Acer logo displays on boot should open the BIOS setup. If that does not work, I'd try an external USB keyboard.

    Unfortunately I do not have a S1002 to test, was working with the original Switch 12 at the time but when you opened the BIOS setup there should have been several tabs. Of course if the keyboard does not work, that is a problem.

    What is a W10FC2017 ? A drive ? If it was here I'd use a live Linux distro on a flashdrive to boot and see what is going on. Once upon a time I'd say find a 15 year old to fix your computer but they are in their 30s now.

  • dsfdfgdfg
    dsfdfgdfg Member Posts: 5

    Tinkerer
    ForesterRed said:
    I've just discovered that I can right click on individual *.inf files and select install from the drop down menu. Doing this individually I've got most of the goodies back, including the touch screen.

    This person is a God. The solution I've been searching for days!

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