Who pays for shipping for repair under warranty?

KEOH
KEOH Member Posts: 2 New User
edited October 2023 in 2018 Archives
Acer told me that I have to pay for shipping for the my laptop repair under warranty even if it is initial failure.
Is it true even if it is initial failure?
Does anyone have same experiences?

Answers

  • thamahes2018
    thamahes2018 Member Posts: 174 Skilled Fixer WiFi Icon
    Hi KEOH, When you ship the computer, you need to pay for the shipping.
  • MikeComputernet
    MikeComputernet Member Posts: 17 Troubleshooter
    hie KEOH  it unfortunate that warranty does not cover the shipping but its better if you are not shipping it  international.
     regards 
    Mike Computernet