Where can I get a replacement T232HL USB cable

joeblogs
joeblogs Member Posts: 2 New User
edited February 16 in 2018 Archives
I have a working T232HL, but a broken USB cable for the touch interface. It is non standard USB at the monitor end and I cannot find the part number/description of this type of port to order one, any help would be greatly recieved

Thanks

Joe

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,313 Trailblazer
    edited July 2018
    Hello,
    i think you are talking about this cable:
    50.LWYM1.004 - CABLE.USBBD-CONTROLBD.5P.330MM


    The black cable
    France
  • joeblogs
    joeblogs Member Posts: 2 New User
    laurent_14 said:
    Hello,
    i think you are talking about this cable:
    50.LWYM1.004 - CABLE.USBBD-CONTROLBD.5P.330MM


    The black cable
    Thanks for this, but the cable I need is the one from the back of the monitor to a standard USB on the PC, the monitor end is non standard

    Thanks

    Joe
  • laurent_14
    laurent_14 ACE Posts: 10,313 Trailblazer
    edited July 2018
    Hello,
    Sorry I misunderstood.
    Could you give me the first ten characters of the monitor serial number (S/N)? Only the first ten.
    France
  • myst303
    myst303 Member Posts: 5

    Tinkerer
    Hi,

    I have the same issues. I unfortunately do not have the cable anymore. Can you tell me what the part nr or serial number is? Thanks.
  • myst303
    myst303 Member Posts: 5

    Tinkerer
    Hi,

    I have the same issues. I unfortunately do not have the cable anymore. Can you tell me what the part nr or serial number is?
    The monitor in question is the T232HL Abmjjz, S/N:74204021042
    Thanks.

  • laurent_14
    laurent_14 ACE Posts: 10,313 Trailblazer
    edited November 2018
    the part number of this cable is:
    50.T28M2.004 - CABLE.HDMI.19P.1800MM
    France
  • myst303
    myst303 Member Posts: 5

    Tinkerer
    Hi Laurent,

    Thank you for your reply. The cable you are referring to is the HDMI cable. Unfortunately that is not the cable I need. I need the cable to make the touchscreen functionality work. I have attached two pictures of the port where the cable is needed. I hope you can help me. Thanks again.
  • laurent_14
    laurent_14 ACE Posts: 10,313 Trailblazer
    Hello,
    Sorry for the wrong answer and thanks for the pictures.
    50.T28M2.003 - CABLE.USB 3.0.1800MM
    PS: It's not a cable like for an USB printer port?
    France
  • myst303
    myst303 Member Posts: 5

    Tinkerer
    Hi,

    Thanks for the reply. I do not think it is a regular USB printer cable or high speed USB cable because of the pins you see in the picture. Regular USB ports do not have those pins.
  • myst303
    myst303 Member Posts: 5

    Tinkerer
    Could it also be this part?
    50.LWYM1.005

    if not sure, then I can order both



  • laurent_14
    laurent_14 ACE Posts: 10,313 Trailblazer
    edited November 2018
    Yes it is also this part... probably the USB cable shipped with the first models.
    France
  • GeneMosher
    GeneMosher Member Posts: 3 New User
    edited December 2018
    This shows the cable you need.  https://www.lifewire.com/usb-type-b-connector-2626033 
    You should be able to easily buy one online.  The touchscreen side of this cable is the USB 3.0 B type.  The computer side of this cable is USB 3.0 A type

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