PredatorSense wont launch

JordanNoss
JordanNoss Member Posts: 6

Tinkerer

edited March 2024 in 2018 Archives
I recently purchased a Predator Helios 300 laptop(PH315-51). My PredatorSense worked fine and then just randomly stopped launching. I did not do any updates that I am aware of, but who knows what windows did in the background. I have tried uninstalling and reinstalling from the product support page, with no success. The program appears to be launching but the window just does not display after launch. Clicking the program again does nothing, unless the processed is ended, then it will act like its loading for a few seconds again and just disappear. 

I have tried clicking the folder starting with ed67 as someone suggested on a forum, but that just brings up a window where I can hit launch. I saw someone suggest moving it to the desktop and right click > run in compatibility, but it appears the program is installing as an app and I cannot find a way to move it to the desktop due to this.

Any suggestions are appreciated. 

Answers