Aspire Z1-622

Tina66
Tina66 Member Posts: 3 New User
edited August 2023 in 2018 Archives
I bought this Aspire Z1 - 622 a few day's ago from a rental place.It just came with the screen Keyboard and mouse ,no manual or cd'so my question is There's a few apps on here that when I click on it nothings happening,I tryed to do a factory reset but it won't let me I also tried the  alt+f10 but that didn't work either .Any suggestion ?

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  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Answer ✓
    Tina66 said:
    I bought this Aspire Z1 - 622 a few day's ago from a rental place.It just came with the screen Keyboard and mouse ,no manual or cd'so my question is There's a few apps on here that when I click on it nothings happening,I tryed to do a factory reset but it won't let me I also tried the  alt+f10 but that didn't work either .Any suggestion ?
    It could be an operating system issue. Could you share the error message that you get while you perform factory reset. If there is no error it could be probably an issue with hidden operating system partition. These things usually happens while purchasing from rental places.

    You can create Microsoft media creation tool and install windows latest operating system on the device. ( by doing this you would not get acer pre-installed apps). However, you can install acer important apps from acer website.

    https://us.answers.acer.com/app/answers/detail/a_id/48158/session/L3RpbWUvMTU0MzMyNzU4MS9nZW4vMTU0MzMyNzU4MS9zaWQvZlU1NjFjbFgwVFBQUUp4bWhONkE4bHh4ViU3RUNjRFBDMVJaRDFFVkE1bGNSUFE5TXZZSG14TTJYRzB2Q0tsdUgyc0tGMkhFckFLRnJoZk1najRvbVNWMm9wM2V5QXcwSXhPcEdqNlJZem9nVE1aamR6Z0o3cGpSUmclMjElMjE=
    Click on 'Yes' to accept my comment as answer
  • Tina66
    Tina66 Member Posts: 3 New User
    There is no error message,And I looked up what you suggested,it says that I have to have another computer which I don't have,so is there any other way to just factory reset?
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Answer ✓
    Tina66 said:
    There is no error message,And I looked up what you suggested,it says that I have to have another computer which I don't have,so is there any other way to just factory reset?
     Since, you have already tried with Alt + F10 and it didnt do any good. Unfortunately i dont think there is an option to reset without recovery media.
    Click on 'Yes' to accept my comment as answer