Acer Spin 3 sleeps or shuts off when folded into tablet mode.

devinp
devinp Member Posts: 5 New User
edited October 2023 in 2018 Archives
Hi, I just received a Acer spin 3 (Acer Spin 3 - 15.6" Laptop Intel 7100U GHz 6GB Ram 1TB HDD Windows 10 Home) from Acer re-certified, and when I fold it into tablet mode the screen shuts off (it appears to sleep), as soon as I unfold it (even a fraction of a inch) the screen turns on (to the windows welcome screen). I also can't boot it up in tablet mode, the power switch doesn't do anything. Just in case I'v disabled the close lid/sleep functions in power management but it had no effect. Now I'm worried this may be some bizarre hardware problem. 

Answers

  • Jack22
    Jack22 ACE Posts: 4,169 Pathfinder
    @devinp
    1. Open advanced power settings to change them. 
    2. Select the power plan (ex: High performance) you want to reset its settings to default.
    3. Click/tap on the Restore plan defaults button
    4. Click/tap on OK to confirm.

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  • devinp
    devinp Member Posts: 5 New User
    Jack22 said:
    3. Click/tap on the Restore plan defaults button

    No change, still the same behavior. It was essentially at default from the beginning, I just got it and finished the Win setup.