helios 300 battery problem

baranhelios
baranhelios Member Posts: 4 New User
edited November 2023 in 2019 Archives
hey i wanna ask you this nobody give me straight answer so i have that laptop and i m start use external monitor. since i start use it only my gpu progressing , at destkop or browser watching movie thats all good but when it become games like cs:go dota 2 etc... my battery start going down like when i finish one match my battery shows %91 thats the problem why my battery going down when charger already plug in and is at any solution for this ? and not: it start right after using external monitor 

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    High-performance notebook computers use some of the battery power to provide more performance when the system is most demanded! This is why the battery is discharged even when the power adapter is connected! However the battery only discharges up to 40% and then recharges again!
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                                                     egydiocoelho Trailblazer
     
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  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    @baranhelios There are multiple posts on here regarding this. So keeping it short... this is called hybrid power utilization, and is normal in high power laptops.
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2018
    This is the main reason the are built with built in batteries so we cannot remove them as it was said here already loads of times the more demanding games use a lot of power more than the adapter block can provide and the battery will kick in to support it that is normal if you are always on A/C (like most of us) just make sure you deplete your battery at least once every 3 months :)

    All was already said above by @egydiocoelho and @sri369 and there are numerous threads about it.


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  • N4styCarpet
    N4styCarpet Member Posts: 2 New User
    egydiocoelho said:
    High-performance notebook computers use some of the battery power to provide more performance when the system is most demanded! This is why the battery is discharged even when the power adapter is connected! However the battery only discharges up to 40% and then recharges again!
    Ok, so how to prevent fps dramatic drop when the laptop starts draining battery? For example, I have played BFV at high setting, then i got fps drop to 5 fps, minimized the game, battery status says "discharging" and the loading icon at the right side of laptop starts to flash with orange color. The game is still running with 5 to 10 fps. Unplugging and then plugging fixes the problem for next 30 minutes, and then situation repeats endlessly. 
    Any idea to prevent that FPS drop caused by battery drain switch?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    @N4styCarpetMany users recommend that when you play, you should leave the battery 100% charged and the notebook connected to the power adapter! It is also recommended that you configure the battery for high performance in both your video card and power options!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • N4styCarpet
    N4styCarpet Member Posts: 2 New User
    edited November 2018
    @egydiocoelho Well, the thing is I hardly ever use my laptop on the go, so the laptop is all the time connected to the power adapter. High performance is set on baterry and GPU is already set. The problem still occurs. Should I return my laptop to warrinity?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    I do not think your problem is in hardware! What is the exact model of your notebook and the version of bios that is installed? Example v3-571! Have you tried updating the drivers?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • shivakrishna
    shivakrishna Member Posts: 8

    Tinkerer
    @egydiocoelho I have the same issue. When my battery is fully charged and ac adapter plugged in it stops charging with a beep sound for 5-10 secs resulting in FPS drop and again it starts charging for next 5-10 secs and FPS gets normal. This keeps happening.


    BIOS Version/Date Insyde Corp. V1.22, 3/15/2019

    Predator G3-572

    Model Name: G3-572

    Thanks,

    Shiva

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