Broken Bios Aspire E5-551

Beavermonk
Beavermonk Member Posts: 9

Tinkerer

edited August 2023 in 2018 Archives
My laptop has a blank screen with no display but turns on and is able to sleep or hibernate.

The problem is I need to update my bios with a usb drive but the download from acer is an exe file.

Can someone please explain to me how to get the files I need from here https://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.15_A_A.zip?acerid=635887845208096416&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE E5-551&OS=ALL&LC=en&BC=ACER&SC=PA_4

Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Did you try to turn the screen on with the FN+F6 toggle key combination? Did you check if you can HDMI out to a TV screen with the FN+F5 toggle key combination? Jack E/NJ

    Jack E/NJ

  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    edited November 2018
    1. Unzip download.
    2. Create DOS USB.
    3. Copy unzipped files to USB.
    4. Issue command to flash UEFI as explained at the bottom of this webpage.
  • Beavermonk
    Beavermonk Member Posts: 9

    Tinkerer

    Thank you Wis. I'll be out for a bit tonight but I'll let you know how it goes asap. Thanks again
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    If the screen continues to be black after powering up with the DOS USB inserted & tapping F2 to get to the Boot Menu, see your other thread.
  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    @Beavermonk  Please. Did you try to turn the screen on with the FN+F6 toggle key combination? Did you check if you can HDMI out to a TV screen with the FN+F5 toggle key combination? Jack E/NJ

    Jack E/NJ

  • Beavermonk
    Beavermonk Member Posts: 9

    Tinkerer

    @JackE Yes I tried everything suggested right down to resetting ram.