Aspire E15 unabl to use short cuts Ctrl C,V, and X or use Right click at all?

skyler
skyler Member Posts: 6

Tinkerer

edited August 2023 in 2018 Archives
Just bought a new Aspire E15 yesterday and updated system but still not able to use the short cuts Ctrl C,V, and X, or use Right click at on the track pad as well as the keyboard at all like a normal PC? What do I do?

Answers

  • JackE
    JackE ACE Posts: 45,182 Trailblazer
    @skyler >>>Just bought a new Aspire E15 yesterday and updated system>>>

    What do you mean by "updated"? Copy, paste hotkey operations depend on what apps you're trying to use them in.  Jack E/NJ

    Jack E/NJ

  • skyler
    skyler Member Posts: 6

    Tinkerer

    I updated the Windows 10 Operation system that's it, right click or Ctrl click is just a universal short cut everywhere to access to sub menus or just simple cut and paste 
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    See this webpage.  It may be simpler to return the device for a full refund.
  • JackE
    JackE ACE Posts: 45,182 Trailblazer
    >>>I updated the Windows 10 Operation system>>>

    That's what I'm referring to.  Precisely how did you update Win10? Jack E/NJ

    Jack E/NJ

  • skyler
    skyler Member Posts: 6

    Tinkerer

    I updated Windows 10 from the Setting>Windows Update and followed the link at the page "Keep Your Device Up To Date and Secure" to https://support.microsoft.com/en-us/help/4027667, and updated from there!
  • skyler
    skyler Member Posts: 6

    Tinkerer

    The mystery is solved at last, it turned out in order to do a right click on the track pad on this Laptop, you right click the lower right corner on the track pad instead of the usual right upper corner! Thanks everyone who helped. Now how do I add emoji here? 
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    There should be a macro for it.  Editing (cogwheel in upper right hand corner) is available after more postings.

  • JackE
    JackE ACE Posts: 45,182 Trailblazer
    @skyler  Congrats on your success. You might want to check here for user or quickstart manuals for your system that doesn't seem to act like a normal pc. https://www.acer.com/ac/en/US/content/drivers   And if you're machine seems to be running OK, do NOT be tempted to install driver or BIOS updates for the sake of updating. Updates claiming to provide improved but unspecified performance benefits often result in unintended consequences on a machine that has no obvious issues. Jack E/NJ

    Jack E/NJ

  • skyler
    skyler Member Posts: 6

    Tinkerer

    Thanks JackE for your good advise, I was thinking the same as well, why ruin a good thing if it's not broken! I already looked it up on the support page o for the drivers, I was just not convinced that it was the drivers, that's why I didn't download anything and play around with the track pad setting instead.
  • JackE
    JackE ACE Posts: 45,182 Trailblazer
    @skyler >>>I was just not convinced that it was the drivers, that's why I didn't download anything and play around with the track pad setting instead. >>>

    I like your way of thinking! :)  Jack E/NJ

    Jack E/NJ