Issue With Charging Port/Charger Acer Aspire 7750

LovelySilhouette9
LovelySilhouette9 Member Posts: 2 New User
edited August 2023 in 2018 Archives
I've had an Acer Aspire 7750 for about 5 years and recently i'm having an issue with the charging port. I have an adapter charger that had a match for Acer. Sometimes it'll need a simple readjusting when it beeps and disconnects. Out of a moment of frustration after a long day, I mishandled the charger when I was readjusting it into the charging port. Now it will not fully insert into the port. I took a look inside the port and the charger itself the best with a light and so far, I see a prong in the middle of the port and i'm not sure if that was broken off from the charger. Because my laptop cannot be charged, my laptop is dead.

Lately, i've been trying to locate a computer repair shop in my area that looks at laptops and do diagnostics and i'm still looking. I am hoping the issue can be fixed and reversed. Also, my laptop had the free Windows 10 upgrade and I was seeing if there is a way I can transfer whatever was on my current laptop to another, should I go with the option to replace it.

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    LovelySilhouette9
    The easy option to isolate the issue is by swapping the charger for another, or trying this charger on another device.  You can also check the adapter using a multimeter. Plug in the adapter. Wrigle the cable and check the adapter. Make sure it's putting out the rated voltage. If you see voltage or amperage that jumps around from high to low a high,  Ditch that adapter immediately. Please use only a OEM adapter, not third party. You can get a replacement adapter from Acer.

    All modern chargers have a single charging plug, not prong, that plugs into the laptops charging jack. Your problem is probably the spring-load sliding metal contact inside the computer jack isn't making good contact with the shiney metal cylinder surrounding the outside of the plug. You need to poke inside the jack with a needle, preferrably with the battery disconnected, to slightly bend this sliding contact so it makes a better connection with the outside of the plug. 

    You can use a USB flash drive to transfer data from one computer to another. Also, you can disconnect the hard disk and keep it with you while the technician repair the charging port. Another option,  you can remove the hard disk and use it as an external storage with another device.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    LovelySilhouette9
    The easy option to isolate the issue is by swapping the charger for another, or trying this charger on another device.  You can also check the adapter using a multimeter. Plug in the adapter. Wrigle the cable and check the adapter. Make sure it's putting out the rated voltage. If you see voltage or amperage that jumps around from high to low a high,  Ditch that adapter immediately. Please use only a OEM adapter, not third party. You can get a replacement adapter from Acer.

    All modern chargers have a single charging plug, not prong, that plugs into the laptops charging jack. Your problem is probably the spring-load sliding metal contact inside the computer jack isn't making good contact with the shiney metal cylinder surrounding the outside of the plug. You need to poke inside the jack with a needle, preferrably with the battery disconnected, to slightly bend this sliding contact so it makes a better connection with the outside of the plug. 

    You can use a USB flash drive to transfer data from one computer to another. Also, you can disconnect the hard disk and keep it with you while the technician repair the charging port. Another option,  you can remove the hard disk and use it as an external storage with another device.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • LovelySilhouette9
    LovelySilhouette9 Member Posts: 2 New User
    @Sharanji If I did the hard drive method, would it work if I connected it to another laptop to finish extracting data from the old hard drive, then replacing it with the new hard drive to import data onto there? 
  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    @Sharanji If I did the hard drive method, would it work if I connected it to another laptop to finish extracting data from the old hard drive, then replacing it with the new hard drive to import data onto there? 
    Yes, you can connected it to another laptop to finish extracting data from the old hard drive, then replacing it.