Laptop not charging when screen is closed

MrSeppukun
MrSeppukun Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hello, I have an Acer Nitro 5 laptop that no longer charges when the screen is closed. This started about 3 days ago, and I'm not sure why. The laptop is about 2 months old and still charges fine when the screen is open. Does anyone know why this isn't working? Thanks

Answers

  • thamahes2018
    thamahes2018 Member Posts: 174 Skilled Fixer WiFi Icon
    Hi MrSeppukun, Try this steps and if issue not fixed, please reply to the comments:

    Step 1. Click the Start button
    Step 2. In the search box, type "Command Prompt"
    Step 3. Right-click Command Prompt

    Step 4. Click Run as administrator
    Step 5. At the command prompt, type powercfg /restoredefaultschemes and press Enter 


  • MrSeppukun
    MrSeppukun Member Posts: 2 New User
    This did not seem to work. The laptop still does not display a charging light when the screen is closes