my AO1-431-C8G8 does not boot

ryode-denilson
ryode-denilson Member Posts: 3 New User
edited August 2023 in 2018 Archives
My pc acer does not start anymore, if I turn it on: Preparing automatic repair after diagnosing your pc, then attempting repairs and finally we write: << Automatic Repair Could not repair your PC, press "advanced options" to try other options to repair your PC or "shut down" to turn off your PC. Log file: C \ Windows \ System32 \ Logfiles \ SrtTrail.txt >>.
I created a usb flash drive to reinstall Windows but the problem persists.
  there is no means that will allow me to reinstall Windows On my pc acer ...

Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Hi Ryode-denilson
    Try the following...

    1. Power off the laptop.
    2. Power on the laptop.
    3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
    4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
    5. Now you want to let the laptop boot to the "Automatic Repair" screen.
    6. Click "Advanced Options" and then select "Troubleshoot".
    7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
    8. From here just follow the screen instructions until the recovery is completed.

    NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost

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  • fhess1973
    fhess1973 Member Posts: 1 New User
    what if no usb available for restore or second option doesnt work it gets stuck on 66% or 85%
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    For the "C \ Windows \ System32 \ Logfiles \ SrtTrail.txt" error, here is an extensive tutorial.