helios 300 internal mic or connected mic doesnt work

baranhelios
baranhelios Member Posts: 4 New User
edited November 2023 in 2018 Archives
my laptop has no problm since i turn it factory setting , after that first it seem normal but after night when i turn it on again it seem internal mic doesnt work when i use headphone mic set i hear sound but cant use mic either how that is possible is there some kind miss autoupgrade  is there any solution for this it supposed to be gaming laptop but with out mic its useless for all games
 

Answers

  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    edited October 2018
    When you first plug in your headphones your supposed to select "headset" instead of headphones.

    You can go to Realtek control panel and double click the circle underneath "Analog" to get this menu back up.

    Or double check in windows settings > privacy > microphone that its enabled.
    - Hotel Hero
  • Burro2099
    Burro2099 Member Posts: 2 New User
    I have the same problem, I just bought a Helios 300 and the microphone array is not working, no sound is captured