How to get the computer to recognize the numpad.

CaptDelicious
CaptDelicious Member Posts: 2 New User
edited August 2023 in 2018 Archives
My Aspire V has a full keyboard with a numpad but the numpad doesn't work properly. The Num Lock enables both the normal numpad but also changes the letters (u,i,o,j,k,l) to another numpad. When the num luck is disabled the numpad acts as arrow keys. Any advice?

Answers

  • Hi,
    You could try reinstalling Quick Access application, go to Acer support site and download the Application, then go to Control Panel and uninstall the current installation in Programs, install the downloaded file and reboot.
    https://www.acer.com/ac/en/GB/content/drivers
  • what is the exact model of notebook?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • CaptDelicious
    CaptDelicious Member Posts: 2 New User
    @brummyfan2
     
    Thanks but I just did that and it hasn't helped.


    @egydiocoelho

    The laptop is a : V5-573PG.
  • @brummyfan2
     
    Thanks but I just did that and it hasn't helped.


    @egydiocoelho

    The laptop is a : V5-573PG.
    Hi,
    Go to Device manager, expand Keyboards, right click Standard PS/2 keyboard, select Properties and uninstall the driver in Driver tab, reboot and let Windows install the driver.
  • Make sure that in the bios there is a function key behavior function and toggle the functions!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)