The keyboard of my Acer Swift 3 is not functioning after installing Kaspersky

TheaJumawan
TheaJumawan Member Posts: 2 New User
edited November 2023 in 2018 Archives
After installing Kaspersky, I was able to scan my laptop but eventually, the keyboard stops functioning. 

Answers

  • Jack22
    Jack22 ACE Posts: 4,224 Pathfinder
    @Thealumawan

    Try This
    Kaspersky > Settings > Additional > Secure data input > uncheck Enable secure data input > reboot. 

    Click on 'Yes' if the comment answers your question!


    Click on 'Yes' if the comment answers your question!
  • TheaJumawan
    TheaJumawan Member Posts: 2 New User
    I've already uninstalled Kaspersky thinking that it would resolve the problem, but it didn't. Should I reinstall it? Thanks
  • Jack22
    Jack22 ACE Posts: 4,224 Pathfinder
    yes. try reinstalling and check the step i have given, if still it did not fix the issue you can also check with kaspersky
    Click on 'Yes' if the comment answers your question!