Mode

Skip to content

    • Acer Predator HELIOS 300

    Member Posts: 11

    Tinkerer
    edited November 2023 in 2018 Archives
    I just opend the laptop to clean the Fans then the SSD Hard disk not detected .
    Even with Bios Configuration not showing in Drivers list.
     
    any one can help , please  

    Join in, share your experience!

    It looks like you're new here. Sign in or register to get started.
    Sign-in / Register

    Answers

    • ACE Posts: 98,343 Trailblazer
      edited September 2018
      What is the exact model of the notebook? Example: v3-571! Is ssd detected in the information section? Did you try disconnecting it and then connecting it again? Did you try to remove the rtc battery and reconnect it again to reset the bios? Disconnect the hd (if your notebook has it) and reconnect it again, because bios may have lost boot settings!
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 11

      Tinkerer
      Attached the model # , also the motherboard ..
      what i did:-
      1-  i removed the SSD hard disk and i reconnected again .
      2- i searched for the rtc battery  but i cant find ?? can you mark the attached shot .

      still the same issue.


    • ACE Posts: 98,343 Trailblazer
      It is under the battery:
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • ACE Posts: 1,892 Pathfinder
      You can also boot into BIOs (F2) and default it (F9) then save and exit (F10) and see if that fixes.

      Make sure your HDD wore is connected to the mainboard properly (Might have come loose)
      - Hotel Hero
    • Member Posts: 11

      Tinkerer
      edited September 2018
      i removed the battery and i reset the Bios configuration still the same issue.



    • ACE Posts: 98,343 Trailblazer
      edited September 2018
      I would like to see the sata configuration option! Did you correctly connect the ssd to the input 2280 m2? See if in legacy mode, ssd is detected!
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 356 Seasoned Practitioner WiFi Icon
      can you check the ssd in another machine.? just to check whether ssd is working properly.
      My personal Acer m/c's
      1) Gaming: Acer Predator Helios 300 PH315-51
      Config:Core i5 8300H, 16GB, 250GB SSD, 1TB HDD, 1050ti GPU

      2) Daily Use: Acer Aspire A315-53  59GR
      Config: Core i5 8250u, 8GB, 256 SSD, 1TB HDD, IPS FHD 

      3) Linux Learning: Acer Aspire A315-53 P4MY
      Config: Pentium Gold 4417U, 8 GB, 256 SSD, 500GB HDD.
    • Member Posts: 11

      Tinkerer
      edited September 2018
      The SSD connected correctly  also attached all bios  configuration ..
    • ACE Posts: 98,343 Trailblazer
      Switch uefi to legacy mode and see if ssd is recognized!
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • Member Posts: 11

      Tinkerer
      Switch  to legacy  and still the same issue , SSD hard-desk not yet detected 
    • ACE Posts: 98,343 Trailblazer
      So in this case I recommend that you test ssd on another computer to check if ssd is in trouble or not!
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 
    • ACE Posts: 98,343 Trailblazer
      What type of product did you clean the fan with? Did you just use a brush to clean or did you use any other chemicals?
      Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
      Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
      Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
      Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                        
                                                       egydiocoelho Trailblazer
       
      ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
      Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
      For users of the English, Spanish, French and German community, I will be using google translator! :) 

    Join in, share your experience!

    It looks like you're new here. Sign in or register to get started.
    Sign-in / Register

    Latest articles from our Acer Corner blog

    What Games Will be Played in the 2026 Asian Games by The Olympic Council of Asia

    What Games Will be Played in the 2026 Asian Games by The Olympic Council of Asia

    What are the 2026 Asian Games? The 2026 Asian Games, officially known as Aichi-Nagoya 2026 and marking the 20th edition of this prestigious event, are set to t…
    Acer Revo Box AI - A Desktop Computer That Fits in Your Pocket

    Acer Revo Box AI - A Desktop Computer That Fits in Your Pocket

    Computers come in many shapes and sizes, from slimline laptops to desktop towers that are safer kept under your desk. The compact mini PC is a sub genus of smal…
    Code, Experiment, & Learn: Screen Sense - Acer x Intel SFI Starter Pack

    Code, Experiment, & Learn: Screen Sense - Acer x Intel SFI Starter Pack

    Technology is an integral part of modern learning, but excessive screen time can impact students' well-being. By leveraging experiments, coding, and designing p…
    How to Customize and Personalize Your Chromebook

    How to Customize and Personalize Your Chromebook

    Chromebooks are sleek and streamlined devices that use ChromeOS for web browsing and light computer work. Users are encouraged to save files to the cloud to pre…
    A Guide to Fishing in MH Wilds

    A Guide to Fishing in MH Wilds

    Fishing in Monster Hunter Wilds (MH Wilds) is a refreshing break from the intensity of monster battles. It’s a straightforward mini-game where you head to desig…
    A Guide to Endemic Life in MH Wilds

    A Guide to Endemic Life in MH Wilds

    The lush and diverse ecosystems of Monster Hunter Wilds (MH Wilds) are brimming with more than just formidable monsters—they are also home to fascinating endemi…
    View All

    Join in, share your experience!

    It looks like you're new here. Sign in or register to get started.
    Sign-in / Register

    Quick Links

    Categories