USB 3.0 Issue

DespacitoYeet
DespacitoYeet Member Posts: 2 New User
edited February 16 in 2018 Archives
So, a little over a week ago, my headset won't detect any USB 3.0 port it is plugged in. I have tried lots of solutions to no result. It DID used to work. it just won't now. There's no place that could diagnose my headset where I live. So my question is. Any way to fix this?
*Aditional details:
   -The USB 1.0 to 3.0 controller does have "(Microsoft)" at it's end.

Answers

  • billsey
    billsey ACE Posts: 31,663 Trailblazer
    Does everything else work on those 3.0 ports?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • DespacitoYeet
    DespacitoYeet Member Posts: 2 New User
    billsey said:
    Does everything else work on those 3.0 ports?
    Like generally? I don't have another USB 3.0 device but everything works on those ports... I think it's some sort of cable problem that has to be physically fixed tho, after some troubleshooting.
  • billsey
    billsey ACE Posts: 31,663 Trailblazer
    OK, just contact Acer support then. They'll get you fixed up if the headset cables aren't working right.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • gozilareks
    gozilareks Member Posts: 21

    Tinkerer

    same problem and cant start setup ...