BSOD and Laptop freezes when plugged in

NuwanMK
NuwanMK Member Posts: 3 New User
edited August 2023 in 2018 Archives
Hi Guys,
      I have an Acer VX5-519G laptop. Best laptop so far to have until these bugs drove me crazy. I have been getting BSODs for few months. After few reboots or a restore operation, i was able to log in. Since few days back , it has gone from bad to worst. Now I have BSODs as well as laptop freezing issue when plugged in to AC power. Now I can't even reach the login page with or without AC power. Laptop either goes to a blue screen or stays there at the initial screen(acer logo) without anything happening. Sometimes it shows "Preparing Automatic Repair" and soon it either goes back to a Blue Screen or stays there endlessly. Please help me.  

Answers

  • Hello! You try to use the Acer partition! To do this, just press alt + f10 as this video: https://www.youtube.com/watch?v=IFuWwuc2oH4
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • NuwanMK
    NuwanMK Member Posts: 3 New User
    Thanks for your quick reply. Really appreciate it. I did as instructed. As soon as I get the "Please wait", a blue screen pops up. :( egydiocoelho said:
    Hello! You try to use the Acer partition! To do this, just press alt + f10 as this video: https://www.youtube.com/watch?v=IFuWwuc2oH4

  • Can you hit a photo with the error code?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • NuwanMK
    NuwanMK Member Posts: 3 New User
    Please refer below. egydiocoelho said:
    Can you hit a photo with the error code?

    Initially screen was like this for few minutes until I manually restarted. 


    After pressing Alt+F10, below blue screen came. This is one of few other stopcodes that are coming in blue screen error. 


    Now screen is at this stage and cannot do anything and doesn't even show a stopcode. 

  • This is probably a driver problem!
    I recommend that you use the option to completely erase the "fully clean the driver" hard drive! Here all files will be deleted! Or try starting with security mode using the alt + f10 command as shown in the images here: https://pt.wikihow.com/Iniciar-o-Windows-no-Modo-de-Segurança
    If it enters safe mode, go to the cmd as administrator and enter this chkdsk / f / r command and restart the computer for a disk scan!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)