E5 -523G Default Boot Device Missing or Boot Failed

supermum
supermum Member Posts: 2 New User
edited August 2023 in 2018 Archives
Hi
I bought this computer for my son Christmas 2017, this is the message I get when I turn it on : Default boot device missing or boot failed. Insert Recovery Media and Hit any key. Then start 'Boot Manager' to choose a new boot device or to boor boot recovery media. OK .  When I go OK it goes into Boot option menu . only 1 option which when entered reverts to the initial message. There were no CD's with the computer when it was purchased through a big chain. Not great value for money. What can I do?

Answers

  • supermum 
    >> Check if hard disk is detected.
    Press and hold the Power Button for 5 seconds to turn your computer completely off. Power on the system. As soon as the first logo screen appears, immediately press the F2 key to enter the BIOS. Once in BIOS, if the hard disk name is displayed next to HDD model name.
    If the hard disk is detected, Press F9 key to reset defaults settings and Press F10 key to exit from BIOS.
    The laptop would restart automatically and check if it boot into windows.
    Acer does not ship recovery disc with the computer. Your computer is shipped with a recovery partition to create the recovery disc once you purchase the computer. Since you have not created the recovery disc the only option is to get the recovery disc to restore your computer.
    If the laptop displays automatic repair, please try the steps in the below weblink :
    https://us.answers.acer.com/app/answers/detail/a_id/34866

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  • supermum
    supermum Member Posts: 2 New User
    Thanks for your help but neither option has worked. How do I go about getting the recovery disc that you have mentioned?


  • Sbreen7
    Sbreen7 Member Posts: 2 New User
    I've just bought the Acer Spin 5 and i have the exact same problem. Noke of thos esolutions worked for me either. Is there anything i can do?