Dolby audio issue

Sachin_Suthar
Sachin_Suthar Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hello everyone, 
I am unable to use Dolby Audio app on Acer Nitro AN515 - 42 as it shows following message: 'Plug headphones or speakers into the system audio jack to enable Dolby Audio'.
Kindly help me to solve this issue.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Sachin_Suthar 
    Please check by reinstalling the audio driver : 
    Please uninstall and reinstall the audio adapter driver and check the issue. Right-click on the Start button on the taskbar and then click Device Manager.
    Expand the section that needs the drivers, Right-click othen click Uninstall device option. 
    When you get the following confirmation dialog, select Delete the driver software for this device check box and then click Uninstall button. Once the driver is uninstalled, reboot your computer once and let windows install the driver.
    Here's the weblink to download and install the audio driver : Realtek   Download

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  • DirectorKrennic000
    DirectorKrennic000 Member Posts: 4 New User
    Silly Question: On the eq it comes with, which slider is what Hz?