Keyboard problem at one account windows 10

alexdepalex
alexdepalex Member Posts: 7

Tinkerer

edited November 2023 in 2018 Archives
I have an Acer laptop with 2 accounts (windows 10) "visitor" and my personal account. In my personal account my keyboard does no longer work correctly. It is like the wrong keyboard layout, if you type a letter it writes another one.
I already check keyboard settings change keyboard layout and even made it the same as in the visitor account (where everything works normally).
It did not solve the problem.
Also in device manager I removed the keyboard and let windows re-install also this does not solve the problem.

Anybody got some advice?

Answers

  • JackE
    JackE ACE Posts: 44,888 Trailblazer
    [1] Did this happen suddenly for your personal account? [2] Language same for both accounts? Jack E/NJ

    Jack E/NJ

  • alexdepalex
    alexdepalex Member Posts: 7

    Tinkerer

    Yes it happened suddenly. However I have solved it by restoring an earlier point of the windows machine (before latest update) and now it works again. Hope it stays this way.
  • JackE
    JackE ACE Posts: 44,888 Trailblazer
    Congrats. However, that pesky Win10update is probably gonna try to sneak in there again. So make sure system protection is enabled so the restore point keep getting created. Jack E/NJ

    Jack E/NJ