Regarding a missing part of Acer Predator X27 27" 4K IPS UHD 3840x2160

dia3kill
dia3kill Member Posts: 2 New User
edited February 16 in 2018 Archives

Hello

i bought Acer Predator X27 27" 4K IPS UHD 3840x2160 on  Newegg and when i opend the box, there was a missing part which is called shadinghood.

the box doesn't seem open before i opened the pacakge and i don't understand why there is a missing part (a shadinghood of left side)

I paid a lot of money and i can't use this moniotr until now. i attached the invoice of New egg and please let me have the shading hood of left side as soon as possible!!!!!

Answers

  • Jack22
    Jack22 ACE Posts: 4,164 Pathfinder
    Hi,

    Please call the Newegg store and check with them or does it mentioned on the package that the Shading hood is included in the box.
    Or Ask the store who can provide the shading hood since you already bought and and have you invoice copy
    Click on 'Yes' if the comment answers your question!
  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    Well, for the missing parts, Newegg will escalate this to Acer as everything will be warehoused by Newegg. I would suggest you to contact NewEgg as Jack suggestion and if it does not end fruitfully, I would recommend Acer customer support to proceed forward.
    BElieve in YOUrself.