Laptop keeps automatically shutting down when playing games

Viran
Viran Member Posts: 13

Tinkerer
edited October 2023 in 2020 Archives
My laptop keeps shutting down after about 15mins of playing games. The laptop does not get that hot but is suddenly shuts down in the middle of playing. I have an Acer Aspire E15 575G - 50PY.
Please help me if you had the same probpem amd solved it.

Answers

  • Jack22
    Jack22 ACE Posts: 4,091 Pathfinder
    Is the unit gets shutdown only while playing games? is it you do heavy gaming on the unit?
    Click on 'Yes' if the comment answers your question!
  • Viran
    Viran Member Posts: 13

    Tinkerer
    Jack22 i dont do heavy gaming but i i play games like cod4,csgo and some fortnite. At first it was not like this but suddenly few days back it started to shutdown automatically
  • Jack22
    Jack22 ACE Posts: 4,091 Pathfinder
    ok. Please try these step and check

    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the u nit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS 
    page. Press F9 and press Enter than press F10 and press Enter. the unit will restart
    Click on 'Yes' if the comment answers your question!
  • Viran
    Viran Member Posts: 13

    Tinkerer
    Jack22 said:
    ok. Please try these step and check

    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the u nit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS 
    page. Press F9 and press Enter than press F10 and press Enter. the unit will restart
    Jack sure ill check this and tell you what happens, should i unplug the charger reset the battery and then plug the charger again and switch on or without the charger switch on
  • Jack22
    Jack22 ACE Posts: 4,091 Pathfinder
    While doing the power drain ,yes..you need to unplug the charger while reset the battery ans switch it on with connecting the charger.
    If the instruction was helpful you can hit "Like"
    Click on 'Yes' if the comment answers your question!
  • Viran
    Viran Member Posts: 13

    Tinkerer
    Jack22 said:
    While doing the power drain ,yes..you need to unplug the charger while reset the battery ans switch it on with connecting the charger.
    If the instruction was helpful you can hit "Like"
    Ill check it out and text back, hopefully it works
  • Viran
    Viran Member Posts: 13

    Tinkerer
    Jack the time on my laptop also seems to be wrong

  • Jack22
    Jack22 ACE Posts: 4,091 Pathfinder

    1. Press the Windows key on your keyboard to display the taskbar if it isn’t visible.

      The Windows key has the Windows logo on it.

    2. Right-click the Date/Time display on the taskbar and then choose Adjust Date/Time from the shortcut menu.

      The Date and Time dialog box appears.

      image0jpg

    3. Click the Change Date and Time button.

      The Date and Time Settings dialog box appears.

    4. Enter a new time in the Time field.

      You can also use the up and down arrows next to that field to change the time.

    5. If you wish, click on a new date in the calendar display and then click OK.

      You can also change the time zone, if necessary.

    6. Click the Change Time Zone button, choose another option from the Time Zone drop-down list, and click OK.

      If you don’t want your computer to adjust for Daylight Saving Time, click Change Time Zone and click the Automatically Adjust Clock for Daylight Saving Time check box to turn this feature off.

    7. Click OK again.

      Clicking OK the second time applies the new settings and closes the dialog box.

    Click on 'Yes' if the comment answers your question!
  • Viran
    Viran Member Posts: 13

    Tinkerer
    Jack but i tried the way you told to power drain the laptop but once i start gaming it still automatically shuts down randomly 
  • Viran
    Viran Member Posts: 13

    Tinkerer
    Jack please help
  • Jack22
    Jack22 ACE Posts: 4,091 Pathfinder
    Try to install the graphics drivers and even after updating the drivers if you the issue try reseting the laptop once and check
    Click on 'Yes' if the comment answers your question!
  • Viran
    Viran Member Posts: 13

    Tinkerer
    Jack22 said:
    Try to install the graphics drivers and even after updating the drivers if you the issue try reseting the laptop once and check
    What do you mean by resetting,installing new windows or what?
  • Jack22
    Jack22 ACE Posts: 4,091 Pathfinder
    No.

    Here's how to reset your PC in Windows 10.
    1. Navigate to Settings. ...
    2. Select "Update & security"
    3. Click Recovery in the left pane. ...
    4. Click Get started under Reset this PC.
    5. Click either "Keep my files" or "Remove everything," depending on whether you want to keep your data files intact.
    6. Click remove everything
    Click on 'Yes' if the comment answers your question!
  • Viran
    Viran Member Posts: 13

    Tinkerer
    Jack22 said:
    No.

    Here's how to reset your PC in Windows 10.
    1. Navigate to Settings. ...
    2. Select "Update & security"
    3. Click Recovery in the left pane. ...
    4. Click Get started under Reset this PC.
    5. Click either "Keep my files" or "Remove everything," depending on whether you want to keep your data files intact.
    6. Click remove everything
    Should i chose only the drive where windows is installed or all drives
  • Viran
    Viran Member Posts: 13

    Tinkerer
    Jack22 said:
    No.

    Here's how to reset your PC in Windows 10.
    1. Navigate to Settings. ...
    2. Select "Update & security"
    3. Click Recovery in the left pane. ...
    4. Click Get started under Reset this PC.
    5. Click either "Keep my files" or "Remove everything," depending on whether you want to keep your data files intact.
    6. Click remove everything
    That didnt solve my problem too, better i give it to the service guu and get it done neh coz i have my warranty still? Maybe due to lack of thermal paste or a motherboard issue must be

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Hi Viran
    Laptop Shuts Down When Playing Games Due to Overheating

    Using Power Management Settings

    It all has to do with the power management in the laptop. You can change the power management plan by going to the battery settings.

    If you are using Windows 8, just click on the battery icon and go to Power Settings. Under the “Power and Sleep” section on the left side, you will see an option “Additional Power Settings” as shown in the image below. Click on it and you will see a lot of plan management settings.

    fix laptop heat shutdown game 1
    laptop shutdown game heat 2

    Click on “Change Plan Settings” and then click on “Change Advanced Power Settings”.

    laptop shutdown game heat 3laptop shutdown game heat 4

    You will see a list of options here. Click on the + sign beside the maximum power state and then change 100% to 98% or a bit less. This means that the system would go to a maximum of 98% in case of full usage. This would reduce heat of the laptop. This will help in fixing laptop overheating problems and PC will not shutdown while playing games.

    laptop shutdown game heat 5

    laptop shutdown game heat 6

    For Windows 7 users, the process is similar. You just have to click the battery icon and then click “Power Options”.

    If the above solution does not work for you, here is another one.

    Removing Battery During Game

    In order to fix my laptop shuts down while playing games due to overheating, just shutdown the laptop and remove the battery.

    After removing the battery, plug in the charger and then turn on the laptop.

    Now you can play the game and use the system to its full potential.

    Once you are done playing the game, you can insert the battery in and use the laptop for normal purposes.

    This solution has worked for many users. Many users will get confused as to how the laptop would work without battery. But don’t worry; that’s why I told you to plug in the power source in laptop after removing battery.

    So with this solution, at least your gaming experience will not be disturbed.

    Getting to the root of the problem: Fix the Fan of Laptop

    As I said above, laptop heating problems in general and during gaming stem from the fan issues. It is the fan which has the responsibility to keep the laptop cool. When the laptop is shutting down during gaming due to overheating that means the fan is not working properly.

    You can fix laptop overheating problem by fixing the fan and for that, you will have to open the laptop. Don’t worry, it is not that difficult.

    Once you have confirmed that it is a fan problem, just take a thin screwdriver and open the laptop by putting it upside down and opening all of its screws one by one.

    fan 1fan 2fan 3fan 4

    When you have opened apart your laptop, just take out the fan. When you take out the fan, you will be surprised to see the amount of dirt in there. We keep using our laptops in all sorts of weird and careless ways. There is an opening for the exhaust under the fan from where all the dirt goes in. Years pass by and big pieces of dirt keep accumulating in laptop fan.

    fan 7fan 8

    In most of the cases, the fan is not faulty. It is the dirt that stops the fan from moving. The dirt is stuck in the blades and the fan cannot even kick-start.

    Just spend some time and clean the fan perfectly. Remove the dirt and use cotton birds and tissue papers to clean the fan.

    Put the fan inside and pack the laptop.

    This will fix laptop shuts down when playing games problem because this solution addresses the overheating problem’s cause.

    This is how to fix my laptop shuts down when playing games and laptop overheating problems. In case your problem is still not solved, comment on this post with your laptop details and I will get back to you with a solution.

    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!
  • Viran
    Viran Member Posts: 13

    Tinkerer
    Tech man ill check and get back to you, thanks for the help by the way, but my battery comes inside the case and if i go to remove the battery my wrranty wilp get cancelled so ill see into that and let u know
  • pcmatrixcenter
    pcmatrixcenter Member Posts: 3 New User
    May be some issues of battery replace your system battery also check the system setting. 
  • Viran
    Viran Member Posts: 13

    Tinkerer
    pcmatrixcenter said:
    May be some issues of battery replace your system battery also check the system setting. 
    Yeah ill check thay too pcmatrixcenter,thanks
  • shehansm
    shehansm Member Posts: 10 New User

    my laptop is (acer aspire 3 A315-55G-584K) automatically suttingdown while playing game (COD M 3 ),Does not ON my laptop agian :/

    Please help me.. How to fix thise 

    Brand new laptop 

    ssmunaweera@gmail.com

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