Won't open

Saurbh
Saurbh Member Posts: 1 New User
edited March 22 in 2018 Archives
My laptop isn't opening last i opened it past week 

Comments

  • EdwardPinkard
    EdwardPinkard Member Posts: 6

    Tinkerer

    Yeah, try battery reset dude.
  • White_angel
    White_angel Member Posts: 20 Networker
    Hello Saurbh,

            Try power reset please follow the instructions below:

    To perform a power reset:

    1. Unplug the AC adapter from your notebook.
    2. Turn the notebook over to remove the battery. Slide the lock tab to the unlock position first then slide and hold the release tab. While holding the release tab remove the battery.

      Note: There are 2 tabs holding the battery in place. One is the lock tab and the other is the release tab.

    3. Turn the notebook back over and open it.
    4. Hold down the power button for 30 seconds, then release the power button.
    5. Turn the notebook back over and slide the battery back into place.
    6. Slide the lock tab back into the lock position.
    7. Turn over the notebook one last time and plug in your AC adapter.
    8. Turn on your notebook.

    If you are still experiencing a problem, please contact Acer support for further assistance.

    !!please hit like and accept the answer if it helped resolved your issue!!

  • RaoR
    RaoR Member Posts: 47 Devotee WiFi Icon
    Saurbh said:
    My laptop isn't opening last i opened it past week 
    Saurbh,

    you can do the power drain as mentioned by White angel in the above thread.. and if it doesnt work do the following to diagnosis to confirm whether it is hardware issue.

    1.check whether the laptop is charging - if battery is not charging - remove the battery and connect the ac power supply directly and turn the pc on.. if it works then you need to change the battery.
    2. Even with ac power supply - if the pc is not booting - you need to take it to local tech or contact acer repair center.

    Regards,
    RR
    Hi! I'm not Cortana! But I'm here to help! Click "Like" if you find the answer helpful!
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    Regards,
    RR :)