i installed qualcomm atheros bluetooth and wifi combo on windo, bluetooth is working but wifi is not

Chididaniels
Chididaniels Member Posts: 3 New User
edited August 2023 in 2018 Archives
i installed qualcomm atheros bluetooth and wifi combo on windows 8.1, bluetooth is working but wifi is not working at all, please help

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Chididaniels 
    What is the full model number of your laptop?
    Are you installing a new qualcomm atheros combo card?
  • Chididaniels
    Chididaniels Member Posts: 3 New User
    aspire E5-471
  • Chididaniels
    Chididaniels Member Posts: 3 New User
    YES i a was, my bluetooth has not been working for a while so i download the combo atheros from acer support for my model, before now my wifi was working perfectly but immediately after the installation wifi stopped working and bluetooth started working perfectly, i tried to restore the system to a time period before, but it refused, i tried severally but it refused please any ideas, i would be grateful thanks in advance