My laptop Aspire 3 A315-41-R287 won't open but the blue light indicator is still on

myanapril20
myanapril20 Member Posts: 3 New User
edited November 2023 in 2020 Archives
I was watching a movie yesterday and I did not shut down my laptop. When I checked this morning trying to open my laptop the screen isn't on but the blue light indicator is okay. I wonder why it wont open. I tried to plug in my charger and it does look fine. Please help. 

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