How can I fix the left hinge on the Acer E15? + lazy customer support

I finally opened my Acer E15 this weekend to check on the left hinge. It was popping up the left side like 5mm when the display was open. Furthermore, the SSD still had the stickers on it's heat spreaders. For the last year or so, I've had to deal with slow SSD performace, unreliable boots, and over a 20 windows reinstalls due to the sticker being left on the m.2 SSD.
To the point now, it seems that one of the anchor points that the screw goes into has broken off and taken a bunch of plastic with it. I''ve essentially used the laptop as a desktop for the last few years, and I was wondering if it was possible to replace the chassis/lift the mobo into another laptop case or fix the hinge.