helios 500 i9 prosessor 32 GB ram. loud screeching, please help!

Illan
Illan Member Posts: 4 New User
edited November 2023 in 2018 Archives
I just bought the helios 500 overseas. its frightens me with a loud screeching sound randomly over the last 2 days. I cant change any sound settings and the PredatorSense control panel doesn't open. please help,m I can't return it. I see there are other people suffering the same ordeal. how can I find a solution.

Answers

  • Illan
    Illan Member Posts: 4 New User
    and now my speaker is not working. please please please can someone help me.
  • Illan
    Illan Member Posts: 4 New User
    I updated what I can and now my speakers are very faint with a crackling sound. the right speaker definitely louder than the left but the both sound like they soft in the distance. 
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    Unfortunately it sounds like the speakers blew out. If updating the drivers didnt fix and sending it in for repair isnt an option then perhaps an Acer facility under the international warranty might cover it?
    An ACE would be better equipped to answer the above but all in all you could use headphones and replace the speakers yourself when they are made available from third parties to purchase.
    - Hotel Hero