Acer 576g auto shut down

BravoSix
BravoSix Member Posts: 6

Tinkerer

edited August 2023 in 2018 Archives
I keep my laptop idle for a while and it auto shut down
My recent update was Intel driver update "VGA driver for RS4" and I can't roll back my driver through Device manager

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,315 Trailblazer
    edited July 2018
    Check the power options the hard drive is programmed to turn off and select never!
    Also check if it is programmed to suspend or hibernate!

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  • BravoSix
    BravoSix Member Posts: 6

    Tinkerer

    Check the power options the hard drive is programmed to turn off and select never!
    Also check if it is programmed to suspend or hibernate!

    Hard disk, Sleep and Hibernate has been set to Never before auto shut down.
  • Make sure the epower management or acer quick access program has set the notebook to turn off automatically!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • BravoSix
    BravoSix Member Posts: 6

    Tinkerer

    Make sure the epower management or acer quick access program has set the notebook to turn off automatically!
    I don't have such option on my acer quick access
  • make sure that by putting the power plan into high performance, the problem remains!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • BravoSix
    BravoSix Member Posts: 6

    Tinkerer

    make sure that by putting the power plan into high performance, the problem remains!
    Power plan was set into high performance before auto shutdown
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,315 Trailblazer
    edited July 2018
    What is model exact of notebook? Example: v3-571
    Try uninstalling and deleting the video driver from the device manager and restart! Then download the intel driver from the nvidia website!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • BravoSix
    BravoSix Member Posts: 6

    Tinkerer

    What is model exact of notebook? Example: v3-571
    Try uninstalling and deleting the video driver from the device manager and restart! Then download the intel driver from the nvidia website!

    Model Name: E5-576G

    Part Number: NX.GSBSM.001
    I just update my bios to 1.43. I will report if auto shutdown still persist.
    Also "download the intel driver from the nvidia website" Do take note that Intel and Nvidia are two different companies that developed two different drivers. This is definitely not a good advice.

  • In fact it's basically the same driver! However, what acer does is get the generic driver made by intel and make some modifications!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)