My Swift 3 cant detect iPod shuffle

sushantparab
sushantparab Member Posts: 8

Tinkerer

edited November 2023 in 2018 Archives
hi guys,

i m proud owner of Swift 3 Sf314-52 model laptop,,,,,,,its ***** sexy and fast as always,,,,,,,,but the only issue i m having right now since i bought the system is that my acer cant detect iPod when connected to system to eitheer of three usb ports,,,,,,,i m actually running latest itunes version too,,,,,,itunes can detect my iPhone but ipod is not getting detected,,,,,,,appreciate some help on this one,,,,,thanks :)

Best Answer

  • sushantparab
    sushantparab Member Posts: 8

    Tinkerer

    Answer ✓
    @JackE : sorry for posting after a long time bro,,,,,,,,finally fixed the issue by replacing ipod transfer cable,,,,,,,,bought new one today and fixed the problem,,,,,the old one was put in garbage bag,,,,,,,thanks for ur support and advice :)

Answers

  • JackE
    JackE ACE Posts: 44,873 Trailblazer
    Try these steps for the PC in here. https://support.apple.com/en-sg/HT204095

    Jack E/NJ

    Jack E/NJ

  • sushantparab
    sushantparab Member Posts: 8

    Tinkerer

    Hi Mr. JackE,

    thanks a lot for ur reply,,,,,,i did try all the above steps mentioned in that above link and did more research on google as well to dig out some info to fix this issue,,,,,but dont kno whats the fault,,,,,my ipod is gettting detected by my office old system without aany issue. i have wrote one mail to acer local customer care here in uae and hope they wil help me out with this one,,,thanks :)
  • JackE
    JackE ACE Posts: 44,873 Trailblazer
    @sushantparab >>>one mail to acer local customer care here in uae and hope they wil help me >>>

    This is good correct procedure. If you don't hear back within a day or so I suggest that you phone ACER support in this link. Have you machine's serial number id (SNID).

    https://www.acer.com/ac/en/AE/content/service-contact

    If it seems to be a hardware issue, it is best to try to return it to the vendor for a refund or exchange if possible because a warranty repair will probably take longer. Let us know how the problem was fixed.

    Jack E/NJ






    Jack E/NJ

  • sushantparab
    sushantparab Member Posts: 8

    Tinkerer

    @JackE : hello,,,,,i wil surely keep u updated,,,,,crazy thing is that my usb ports r working fine as it can detect usb drives,,,,,,thanx :)

  • sushantparab
    sushantparab Member Posts: 8

    Tinkerer

    @JackE : one more problem started after updating my acer to 1803 update,,,,,,,,it started giving error " stop code memory management" after windows update,,,,,,,after providing necessary details to local acer support, i didnt hear anything from them,,,,,,,,i called them today afternun and surprisingly, talked to confused gentleman over the phone and he was also advicing some nonsense options,,,,,,,then later he told me to check google and acer community for any additional help,,,,,,what a ***** customer care really,,,,,,hope i wil fix my acer soon,,,,,,,,,,wil update to u soon bye tc 
  • JackE
    JackE ACE Posts: 44,873 Trailblazer
    @sushantparab >>>called them today>>>talked to confused gentleman over the phone and he was also advicing some nonsense options>>>

    I suggest that you continue to call and email until you get a customer care specialist who is not confused. https://www.acer.com/ac/en/AE/content/service-contact   Jack E/NJ

    Jack E/NJ

  • sushantparab
    sushantparab Member Posts: 8

    Tinkerer

    Answer ✓
    @JackE : sorry for posting after a long time bro,,,,,,,,finally fixed the issue by replacing ipod transfer cable,,,,,,,,bought new one today and fixed the problem,,,,,the old one was put in garbage bag,,,,,,,thanks for ur support and advice :)