Black Screen??

MellowYellow
MellowYellow Member Posts: 1 New User
edited November 2023 in 2018 Archives
I literally got this Nitro 5 three days ago and in the middle of playing a game the screen froze and wouldn’t do anything so I turned it off and when I try to turn it back on the keyboard lights up like it’s turning on but the screen just stays black like it’s off... What do I do??

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    MellowYellow 
    >>Try to perform a simple power reset and check the issue. Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

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  • Sensor
    Sensor Member Posts: 4 New User
    What Nvidia driver ver. you use?