Predator G9-793 crashes issues.

System
System Member Posts: 4,569 Seasoned Practitioner WiFi Icon
edited November 2023 in 2018 Archives
This discussion was created from comments split from: predator helios 300 showing black screen after one hour of web surfing.

Comments

  • Eepi
    Eepi Member Posts: 4 New User
    Also been having this issue on my Predator G9-793 for a while now. The laptop never crashes when already on, but when trying to turn on the laptop, only power button and trackpad lights up, the trackpad's lock button lights up as orange, nothing else happens. This started after i got my laptop back from the local acer repair center, i sent the laptop there because it made crackling sounds when playing games or with other demanding tasks. The laptop had a faulty motherboard and i got it replaced to a new one with the warranty. So is the BIOS version 1.15 coming to older models too?
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hi Eepi,

    I'm sorry that you're having issues with your Predator G9-793, it looks like the issues your having with you unit are different that what's been discuss on this thread you posted (predator helios 300 showing black screen after one hour of web surfing), also a different model, i have move it and created new thread/topic with your concerns for a better visibility to the public and you can receive better attention or response to your query. I will also be glad to have someone take a look at it, if you please send me the serial number of your unit via PM, thanks.


    Sorry for the inconveniences,
    Acer-Manny
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    I had the same issue with my Predator 17 until I updated to BIOs v1.13. Now everything working fine. 
    - Hotel Hero