i have a problem with my acer aspire e1-470p.it has been black after last update of windows 10.but i

hrakib
hrakib Member Posts: 3 New User
edited August 2023 in 2018 Archives
i have a problem with my acer aspire e1-470p.it became black after last update of windows 10.but it woks properly  when i connect it with another monitor with vga cable.when i take it to wokshop they said i should change my laptop display.but i dont think its a display problem.beacuse it happens earlyer but this time its not working anyway.what should i do now?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    hrakib 

    Please connect the  laptop to external display, open device manager > expand display adapter > right click and uninstall the listed display adapters. Shutdown the laptop > disconnect the external display. Power On the laptop and check the display.
    If any issue persists, you can also reinstall the driver by connecting external display : Download

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  • hrakib
    hrakib Member Posts: 3 New User
    It doesn't work anyway.  It remains black .But with another monitor it works properly. what should i do now???
  • hrakib
    hrakib Member Posts: 3 New User
    please reply???