How to enter the uefi setup on helios 500?

morrison8996 · May 2018

Hello there. Just bought the Predator Helios 500, but ssd wasn't enabled. After changing from intel optane to ahci mode, the system can't boot. F2 doesn't work. Post image and audio are disabled. Only black screen. Is there any recovery button ? Thanks.

JordanB · May 2018

1. Unplug the computer from AC charging adapter
2. Watch the video in link below and disconnect the battery, disconnect the M.2 SSD(s) and disconnect the HDD (if necessary).
3. Put the cover back on, connect AC charger and turn on the computer and see if you can use F2 to regain access.
4. If you're not comfortable or are worried about warranty, contact Acer. You don't need to completely disassemble the computer to follow step 2.

https://www.youtube.com/watch?v=pjkac5hq_Wk

brummyfan2 · May 2018

Hi,
Give this a try:https://www.laptopmag.com/articles/access-bios-windows-10

morrison8996 · May 2018

brummyfan2 said:

Hi,
Give this a try:https://www.laptopmag.com/articles/access-bios-windows-10

I can't go into windows for now

brummyfan2 · May 2018

Sorry, it's a brand new machine and very little information available, please wait for someone else to chime in.

JordanB · May 2018

1. Unplug the computer from AC charging adapter
2. Watch the video in link below and disconnect the battery, disconnect the M.2 SSD(s) and disconnect the HDD (if necessary).
3. Put the cover back on, connect AC charger and turn on the computer and see if you can use F2 to regain access.
4. If you're not comfortable or are worried about warranty, contact Acer. You don't need to completely disassemble the computer to follow step 2.

https://www.youtube.com/watch?v=pjkac5hq_Wk

morrison8996 · May 2018

JordanB said:

1. Unplug the computer from AC charging adapter
2. Watch the video in link below and disconnect the battery, disconnect the M.2 SSD(s) and disconnect the HDD (if necessary).
3. Put the cover back on, connect AC charger and turn on the computer and see if you can use F2 to regain access.
4. If you're not comfortable or are worried about warranty, contact Acer. You don't need to completely disassemble the computer to follow step 2.

https://www.youtube.com/watch?v=pjkac5hq_Wk

IT HELPS, THANKS!!!!