Suggestions Please re Intermittent touchpad dropout on ES1-420-55H6

toltec
toltec Member Posts: 2 New User
edited August 2023 in 2018 Archives
Touchpad has developed habit of not responding.  On off on off.  Very frustrating. 
 Problem began about 2 months ago on laptop purchased July 2016. 
Tried running Firmware_Synaptics_1.17_A_A, but no engagement with the machine. 
Apart from the touchpad, this is an outstanding laptop. 

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi,
    Try to uninstall the touchpad drivers and reinstall them. Try to open Device Manager, right-click (or press and hold) the touchpad driver, and select Uninstall. Restart your device and Windows will attempt to reinstall the driver

    Image result for uninstall touchpad driver windows 10
    Accept if its Helpful.   B)
  • toltec
    toltec Member Posts: 2 New User
    A helpful answer from Christy1, along the lines i had thought of . . . except

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Great ! hope the issue is fixed.
    Accept if its Helpful.   B)