Predator Helios 300 Provides electricity after being turned off ?! is that okay ?

RocKer004
RocKer004 Member Posts: 13

Tinkerer

edited November 2023 in 2018 Archives
Hello everybody , I just bought Acer Helios 300 and once I turned it off I noticet that it still provides some electricity ... when I turn it off and unplug it from the source , if I connect my mouse for example it lights up (the mouse) . is this okay ?! 

Best Answers

  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    edited May 2018 Answer ✓
    It's normal seek out Acer Quick Access there's an option to turn on or off USB charging when the notebook is off.  This is a feature so you can charge your phone etc. when the system is off.  Personally I turned it off as when the notebook sleeps it keeps my Lacie Rugged external drive powered up, I prefer it to shutdown.


    USB charging set to "off"

    nb. Posted from a Predator 17 - G9-793 and how it is for me :)

    Q-6
  • raagkush
    raagkush Member Posts: 21 Networker
    Answer ✓
    It is a feature of the laptop so that you can charge your devices even if the laptop is not ON. You can turn it OFF in Acer quick access.

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi,
    If the unit if off completely i dont think it will show light when mouse is connected. Press and hold the power button on the unit for 5sec and it will go off. if you connect the external device then it shouldnot show a sign of electricity. if it still shows then contact the Acer for warranty support.
    Accept if its Helpful.   B)
  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    edited May 2018 Answer ✓
    It's normal seek out Acer Quick Access there's an option to turn on or off USB charging when the notebook is off.  This is a feature so you can charge your phone etc. when the system is off.  Personally I turned it off as when the notebook sleeps it keeps my Lacie Rugged external drive powered up, I prefer it to shutdown.


    USB charging set to "off"

    nb. Posted from a Predator 17 - G9-793 and how it is for me :)

    Q-6
  • raagkush
    raagkush Member Posts: 21 Networker
    Answer ✓
    It is a feature of the laptop so that you can charge your devices even if the laptop is not ON. You can turn it OFF in Acer quick access.