Is it normal for Acer not to honour their warranty?

indi
indi Member Posts: 2 New User
edited August 2023 in 2018 Archives
I bought an A515-51 last August for me daughter to use at University.  I expected trouble free usage for 3-4 years.  Fat chance.  Left hand hinge has done the usual and Acer is claiming it's damage.  

Answers

  • indi
    indi Member Posts: 2 New User
    As an added bit of daftness, both Acer and AO.com offered to pay to send my laptop back free of charge.  If they had added them together, it would have covered repair.