Please help: Where do i find missing driver ?

donnie0403
donnie0403 Member Posts: 4 New User
edited August 2023 in 2019 Archives
Hi, i`m having trouble finding driver for Universal Serial Bus (USB) Controller.
Laptop: Acer - Aspire A315-21
operating system: windows 7 64 bit
hardware id:
PCI\VEN_1022&DEV_7914&SUBSYS_11921025&REV_20
PCI\VEN_1022&DEV_7914&SUBSYS_11921025
PCI\VEN_1022&DEV_7914&CC_0C0330
PCI\VEN_1022&DEV_7914&CC_0C03

Please help :)

Best Answer

Answers

  • JackE
    JackE ACE Posts: 44,897 Trailblazer
    What red or yellow warnings are shown in Device Mgr? Your system has a USB3 port which likely prevents Win7 from correctly installing USB drivers. Jack E/NJ 

    Jack E/NJ

  • donnie0403
    donnie0403 Member Posts: 4 New User
    JackE thanks for the reply :) been struggling with this for days and trying all different kind`s of drivers.

    Currently i don`t have any drivers instaled for this device.

    Other usb ports except usb3 port working fine.

    Yellow warning:

    The drivers for this device are not installed. (Code 28)

    There is no driver selected for the device information set or element.

    To find a driver for this device, click Update Driver.

    and yes :) windows update driver doesn`t work.
  • Tmzdroid
    Tmzdroid Member Posts: 88 Fixer WiFi Icon
    edited May 2018 Answer ✓

    If you can get online you could give this a try just read the options when installing to avoid any unwanted software good luck.

    https://www.iobit.com/en/driver-booster.php

  • donnie0403
    donnie0403 Member Posts: 4 New User
    thanks mate, software did a great job, problem solved and few more drivers updated. thx alot :)
  • Tmzdroid
    Tmzdroid Member Posts: 88 Fixer WiFi Icon
    edited May 2018
    Pleased to hear you got it sorted heres a link to another program which might help you in future

    https://double-driver.en.softonic.com
  • donnie0403
    donnie0403 Member Posts: 4 New User
    thnx :) with backup on external disk, system restore point and this nothing can stop me now :) 
  • Thisarajayanath
    Thisarajayanath Member Posts: 1 New User
    I have an acer aspire E15 575g-72ft laptop.so i have updated to windows 10 pro.now my dvd rw is not reading dvd's. Please help me.
  • Thisarajayanath
    Thisarajayanath Member Posts: 1 New User
    I have an acer aspire E15 575g-72ft laptop.so i have updated to windows 10 pro.now my dvd rw is not reading dvd's. Please help me.