Helios 300 (G3-572) not booting up on battery after re-insertion.

Tamal
Tamal Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hi Guys, 

I had opened up my Predator Helios 300 (G3-572). I unplugged the battery cable immediately after taking off the bottom cover. Afterwards, when I re-plugged the battery cable, the laptop does not turn up on battery. If I plug in the A/C adapter, the laptop turns up and functions normally but says "plugged in, not charging". If I remove the A/C adapter, the laptop turns off. It is simply not turning on while on Battery. 

I tried to reset the battery by pressing the button under the pinhole, but that did not change anything. 

Please help, I am at my wits end. The laptop is seven months old and has had no issues whatsoever. 

Thanks

Best Answer

  • Tamal
    Tamal Member Posts: 2 New User
    Answer ✓
    Update: I fixed the problem by holding down the reset button for longer periods and screwing in the bottom plate properly.

Answers

  • Tamal
    Tamal Member Posts: 2 New User
    Answer ✓
    Update: I fixed the problem by holding down the reset button for longer periods and screwing in the bottom plate properly.