R11 (CB5-132T ) battery charge stops at 96%

Hello,

I recently bought the chromebook R11 (CB5-132T-C7R5). After bringing it home, I let the battery drain to 0% (until the system shut down automatically) and charged it for a few hours.

I checked on the charge percentage a couple of times and noticed that it wouldn't budge past 96%. Since then, I have let it drain and recharge 2 more times and Powerwashed once but the result is the same... stops charging at 96%.

Also, I checked the battery health and is comes up to 93.98%. I'm not sure if this is a good or bad thing or if the number really even matters.

Any help in resolving this issue would be much appreciated!

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brummyfan2

Hi,

You shouldn't drain the battery completely(0%), please follow the instructions in the link to do a manual calibration, you may not see the immediate effect but it will cure it after few power cycles.

https://www.howtogeek.com/172271/how-to-calibrate-your-laptops-battery-for-accurate-battery-life-estimates/

terryd3

My R11-cb5-132t would't charge past 25%. I tried all the suggestions I found on line. Then the battery went down to zero (0). I tried this suggestion again: turn machine OFF, disconnect from all cords (charger), reconnect and press Refresh + power at the same time. It worked! Suddenly my battery showed 100%. For now anyway.

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